Privacy Policy

1 Who the data controller is

We work exclusively remotely. For any matter related to your data or to this policy, contact us at the email address above.

2 What data we collect

Data you provide. When you fill in the contact form, we collect the information you type: name, email, WhatsApp number (when provided), company (when provided) and the message you send.

Data collected automatically. As you browse, we collect technical and usage information through cookies and similar technologies, such as IP address, device and browser type, pages visited and how you interact with the site. This data helps us understand the site’s performance and measure our campaigns.

3 Cookies and measurement technologies

We use first-party and third-party cookies. Measurement cookies are only activated after you accept them in the cookie notice shown on the site. You can accept or decline, and you can change your mind at any time.

• Google Analytics, to understand site usage in aggregate. Learn more in Google Privacy Policy.
• Meta Pixel and Conversions API, to measure and optimise our advertising. Learn more in the Meta Privacy Policy.

When you submit the form with consent active, some contact details may be shared in hashed (encrypted) form with Meta to measure the conversion. Without your consent, this sharing does not happen.

4 How we use your data

• Respond to your enquiry and carry out any resulting proposal or project.
• Organise and track incoming enquiries in our customer management system (CRM).
• Measure and improve the performance of the site and our campaigns.
• Comply with legal obligations and protect the security of the site.

5 Legal basis for processing

We process your data on the legal bases set out in the LGPD, according to the purpose:

• Consent, for measurement cookies and for sharing for advertising purposes.
• Pre-contractual steps and performance of a contract, to respond to your enquiry and manage the commercial relationship.
• Legitimate interest, to improve the site and ensure its security, always respecting your rights.

6 Who we share your data with

We do not sell your data. We share it only with providers that make our operation possible, such as the CRM platform we use to organise enquiries, and with Google and Meta when you consent to measurement. These providers may process data outside Brazil. In such cases, we seek to ensure that international transfers carry appropriate safeguards, as required by the LGPD.

7 How long we keep your data

We keep contact data for as long as necessary to handle your request and the commercial relationship, and thereafter for the period required by legal obligations. Browsing data is retained for the periods defined in the measurement tools. When there is no longer a need or a legal basis, the data is deleted or anonymised.

8 Your rights

The LGPD grants you, among others, the right to confirm that processing exists, access your data, correct incomplete or outdated data, request anonymisation or deletion, request portability, obtain information about sharing, and withdraw consent.

To exercise any of these rights, write to [email protected]. You can also withdraw cookie consent by clearing your browser cookies or by using the site’s cookie notice again.

If you believe your rights have not been respected, you may also file a complaint with Brazil’s National Data Protection Authority (ANPD), through the website gov.br/anpd.

9 Security

We adopt technical and organisational measures to protect your data against unauthorised access, loss or misuse. Even so, no system is entirely free of risk, and we undertake to act transparently should a relevant incident occur.

10 Changes to this policy

We may update this policy from time to time. When we do, we change the “last updated” date at the top of this page. We recommend reviewing it periodically.